We stand behind the quality of our products, but due to the delicate nature of peptides and research chemicals, our return policy is designed to ensure product integrity and safety. Due to the sensitive nature of our products, all sales are final, and we do not offer refunds. If a product arrives damaged or defective due to your fault or a manufacturing defect, we offer a replacement instead of a refund.
Return Eligibility
- Returns are accepted within 30 days of purchase only if the item is damaged due to our error or has a verified manufacturer defect.
- Due to the sensitive nature of peptides, we can’t accept returns for opened or used products.
How to Request a Return
- If you believe you’ve received a defective or incorrect item, please email us at [email protected]
- While peptides are generally non-returnable, we may review requests on a case-by-case basis.
Your satisfaction is important to us. If you have any concerns, feel free to reach out—we’re here to help!